77fdc Privacy Policy

1. Introduction

77fdc is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on protecting our users' privacy. This privacy policy provides a complete description of what information we collect when you use the 77fdc website (77fdc.cam), how we use and store that information, and what steps we take to protect your data.

This policy applies to all services, products, and content provided through the 77fdc platform. By using this website, you are considered to have read, understood, and agreed to the terms of this privacy policy.

2. Information We Collect

Various types of information may be collected during registration and use of the 77fdc platform. Details of the information collected are given below:

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for those aged 21 or above)
• Email address
• Residential address
• National ID card or passport details (for KYC verification)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account number (for transaction processing only)
• Deposit and withdrawal transaction records
• Account balance and betting history

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Login time, date, and session data
• Site usage patterns and page visit history

2.4 Communication Information

• Live chat message history
• Records of your correspondence with us via email
• Complaint and request details

3. Purpose of Using Information

77fdc uses the collected information for the following legitimate purposes:

3.1 Service Delivery and Management

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket)
• Providing bonuses, promotions, and VIP rewards
• Ensuring uninterrupted delivery of gaming services

3.2 Security and Compliance

• Age verification (confirming the user is 21 or above)
• Managing the KYC (Know Your Customer) process
• Preventing fraud, deception, and money laundering
• Ensuring account security

3.3 Communication and Support

• Providing 24/7 Bengali live chat support
• Sending important updates, transaction confirmations, and notifications
• Informing about promotional offers and bonuses (only with consent)

3.4 Service Improvement

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Continuously reviewing the quality of services

4. Cookie Policy

77fdc uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are essential for maintaining login sessions, security verification, and the proper operation of the platform.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings (such as language preference and game settings). They make your next visit more convenient.

4.3 Analytics Cookies

Analytics cookies are used to analyze usage patterns on the 77fdc platform and to improve the quality of services. This information is processed in a fully anonymised manner.

5. Information Sharing and Disclosure

77fdc never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted technology and payment service partners for the proper operation of our platform. These partners are required to follow our privacy standards and may not use the information they receive for any other purpose.

5.2 Legal Obligations

If it becomes necessary to disclose information due to a court order, government directive, or legal obligation, 77fdc will comply with the law. In such cases, we will make every effort to notify you as much as possible.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.

5.4 With Your Consent

Before sharing information for any purpose other than those mentioned above, we will obtain your explicit consent.

6. Data Security Measures

77fdc has adopted industry-standard technical and organisational measures to ensure the security of your information:

6.1 Technical Security

• 256-bit SSL (Secure Socket Layer) encryption — all data transfers are protected
• Full encryption of financial information and secure storage
• Firewall and intrusion prevention systems
• Regular security audits and vulnerability testing

6.2 Access Control

• Only authorised personnel have access to necessary information
• Regular privacy and security training for staff
• Two-factor authentication (2FA) system

6.3 Data Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations. Once that period ends, the information is securely deleted.

7. Your Rights

As a user of 77fdc, you have the following rights regarding your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you. By submitting a request via email to [email protected], we will provide you with details of your stored information.

7.2 Right to Correct Information

If there is any incorrect information in your account, you have the right to have it corrected. A correction request can be submitted through account settings or via live chat.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations — in such cases, we will inform you in detail.

7.4 Opt-Out of Promotional Communications

You can stop promotional emails or notifications at any time. This can be done by changing your account settings or by sending a request to [email protected].

7.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, please contact us directly. We will take action on your complaint within 48 hours.

8. Third-Party Services and Links

The 77fdc platform includes services from various game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. These third parties have their own privacy policies, for which 77fdc is not responsible.

For payment services, bKash, Nagad, and Rocket have their own privacy and security policies. When you visit their portals during a transaction, their respective policies will apply.

We recommend that you read the privacy policy of any third-party service before using it.

9. Protection of Minors

77fdc strictly prohibits providing services to anyone under the age of 21. Our platform operates for adults only (21 years of age or older).

We carry out an age verification process at the time of registration. If anyone registers with false information and this is later discovered, their account will be closed immediately.

If a parent or guardian believes that their minor child is using our platform, please contact [email protected] without delay. We will take action promptly and delete the relevant information.

10. Policy Changes & Updates

77fdc reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed on the website
• The "Last Updated" date at the top of this page will be changed

If you continue to use the platform after any changes, you will be considered to have agreed to the revised policy. You are advised to re-read the policy after each update.

If you object to any change, you may close your account and contact us before the change takes effect.

11. Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available

We try to respond to your requests or complaints as quickly as possible. For important privacy-related matters, an initial response is generally provided within 48 hours.